How Does GoodFirms Score Work?

After filtering the list of companies as per market presence and review criteria, GoodFirms conducts a confidential assessment of the companies on its platform. A call, inquiry, social media reach-out is initiated by GoodFirms under the hidden identity of a prospective client, or an outreach professional. This can be a random inquiry, sales call, or normal conversation to assess customer-friendliness, professionalism, and other aspects related to the company.