For Vendors

Can I respond to reviews left on my GoodFirms profile?

Yes! Review responses allow you to get in touch with the reviewer and clarify your position in a given collaboration. Review responses are especially handy for negative reviews because they allow a company to explain its perspective on a given situation. Bear in mind that we may have to edit your response for sensitive or inappropriate information and that GoodFirms doesn’t adjudicate disputes between vendors and their clients.

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